Orders are handled by local sellers and partners, so processing and delivery times may vary depending on availability and location.
Need help right now?
You can contact 1 Market Philippines customer service for order, account, and checkout concerns.
Contact Us →Office Address
C-11 Manlunas St. Barangay 183, Pasay City, Metro Manila, Philippines (+63 966 998 1628)
How to Return →We are also available on social media
Have a question? Well, we've got some answers.
Order Issues
How to search for items on 1 Market Philippines →I received an email about an order I did not place →How to remove an item from my cart →Why was my credit card declined during checkout? →Where is my order ID? →How can I make a change or modify items in my order? →How to cancel an order? →How to leave a review? →
Shipping & Delivery
How do I update my shipping address? →How do I track my order? →How do I know if my order has been shipped? →How do I know when my order will arrive? →What should I do if I am missing item(s) from my order? →What should I do if my order is delayed? →My tracking says my package was delivered, but I haven't received it →
Return & Refund
Product & Stock
Managing My Account
Payment & Promos
Your Security
Policies & Others
What is 1 Market Philippines's shipping policy? →What is 1 Market Philippines's return policy? →What is 1 Market Philippines's privacy policy? →How should we leave comments on 1 Market Philippines? →What is 1 Market Philippines's community guidelines? →What is 1 Market Philippines's intellectual property policy? →